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Minitab Basics: Top 10 Graphical Tools for Beginners

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Lean Six Sigma Introduction Specialist

Access

Lifetime

Content

1.5 hours

Lessons

47

By AIGPE | in Online Courses

**Description**

- Access 47 lectures & 1.5 hours of content 24/7
- Analyze data on Minitab using 10 different tools
- Perform dozens of Minitab exercises w/ raw data provided in each exercise
- Download 70+ ready-to-use Minitab procedures & resources

**Instructor**

**Important Details**

- Length of time users can access this course: lifetime
- Access options: web streaming and mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Experience level required: beginner

**Requirements**

- Internet required

- Introduction
- Course Outline and How to make the most from this course? - 5:46
- What's in it for You? - 8:46
- Minitab Overview - 3:41

- How to perform Display Descriptive Statistics on Minitab?
- What is Display Descriptive Statistics? - 2:44
- How to perform Display Descriptive Statistics on Minitab? - 2:39
- Activity: Perform Display Descriptive Statistics on Minitab - 1:15
- Activity Solution: Perform Display Descriptive Statistics on Minitab - 3:23
- Bonus Lecture: Minitab Tricks - Stack Columns - 2:16

- How to perform a Graphical Summary on Minitab?
- What is Graphical Summary? - 2:23
- Difference between Display Descriptive Statistics and Graphical Summary - 1:43
- How to perform a Graphical Summary on Minitab? - 1:51
- Activity: Perform Graphical Summary on Minitab - 0:37
- Activity Solution: Perform Graphical Summary on Minitab - 1:28

- How to create a Run Chart on Minitab?
- Difference between a Common Cause and Special Cause Variation - 3:02
- What is a Run Chart? - 1:54
- How to create a Run Chart on Minitab? - 1:33
- Activity: Perform Run Chart on Minitab - 0:51
- Activity Solution: Perform Run Chart on Minitab - 1:29

- How to create a Bar Chart on Minitab?
- What is a Bar Chart? - 1:31
- How to create a Bar Chart on Minitab? - 1:22
- Activity: Perform Bar Chart on Minitab - 0:37
- Activity Solution: Perform Bar Chart on Minitab - 1:35

- How to create a Pie Chart on Minitab?
- What is a Pie Chart? - 0:54
- How to create a Pie Chart on Minitab? - 1:33
- Activity: Perform Pie Chart on Minitab - 0:52
- Activity Solution: Perform Pie Chart on Minitab - 1:46

- How to create a Pareto Chart on Minitab?
- What is a Pareto Chart? - 2:09
- How to create a Pareto Chart on Minitab? - 1:02
- Activity: Perform Pareto Chart on Minitab - 0:42
- Activity Solution: Perform Pareto Chart on Minitab - 1:09

- How to create a Cause & Effect Diagram on Minitab?
- What is a Cause and Effect Diagram? - 2:55
- How to create a Cause & Effect Diagram on Minitab? - 2:36
- Activity: Create a Cause & Effect Diagram on Minitab - 1:24
- Activity Solution: Create a Cause & Effect Diagram on Minitab - 5:31

- How to create a Scatter Plot on Minitab?
- What is a Scatter Plot? - 2:42
- How to create a Scatter Plot on Minitab? - 1:02
- Activity: Perform Scatter Plot on Minitab - 0:44
- Activity Solution: Perform Scatter Plot on Minitab - 1:11

- How to create a Histogram on Minitab?
- What is a Histogram? - 2:29
- How to create a Histogram on Minitab? - 1:22
- Activity: Perform Histogram on Minitab - 0:40
- Activity Solution: Perform Histogram on Minitab - 1:17

- How to create a Box Plot on Minitab?
- What is a Box Plot? - 2:34
- How to create a Box Plot on Minitab? - 0:49
- Activity: Create a Box Plot on Minitab - 0:38
- Activity Solution: Create a Box Plot on Minitab - 1:52

- Course Conclusion
- The Conclusion - 6:21

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2 hours

Lessons

25

By AIGPE | in Online Courses

**Description**

- Access 25 lectures & 2 hours of content 24/7
- Learn how to get to the root cause of business problems w/ the 5 Why Analysis
- Develop an end-to-end view of your business process
- Discover what Six Sigma is & the different roles in a Lean Six Sigma project
- Get an overview of the Six Sigma DMAIC model
- Master the seven basic tools of quality, including Process Map (SIPOC), Checksheets, Histogram & more

**Instructor**

**Important Details**

- Length of time users can access this course: lifetime
- Access options: web streaming and mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Experience level required: beginner

**Requirements**

- Internet required

- Six Sigma White Belt: Welcome and Introduction
- Welcome, key points to note
- Introduction to AIGPE's White Belt Certification Program - 14:32

- Six Sigma White Belt: Understanding Quality
- What is the importance of Quality? - 4:15
- History of Quality - 7:07

- Six Sigma White Belt: Understanding Six Sigma
- What is Six Sigma? - 5:28
- Typical Six Sigma Roles - 4:33
- Difference between 99% and Six Sigma Level of Performance - 3:42
- The Six Sigma DMAIC Model - 5:08

- Six Sigma White Belt: Understanding the Seven Basic Tools of Quality
- The Seven Basic Tools of Quality - 14:29
- How to create Histogram using a Spreadsheet (Microsoft Excel) - 6:00
- Histogram Conclusion - 4:36
- How to create Pareto Chart using a spreadsheet (Microsoft Excel)? - 6:22
- Pareto Charts Conclusion - 2:35
- Fishbone Diagram_An Overview - 1:33
- How to create Fishbone Diagram using a spreadsheet (Microsoft Excel)? - 6:20
- Fishbone Diagram Conclusion - 3:17
- 5 Why Analysis_An Overview - 0:56
- 5 Why Analysis Example - 5:00
- 5 Why Analysis Conclusion - 2:29
- Run Charts_An Overview - 0:41
- How to create Run Chart using a Spreadsheet (Excel)? - 2:04
- Run Charts Conclusion - 3:44

- Six Sigma White Belt: Understanding Lean
- What is Lean? - 3:31

- Six Sigma White Belt: Summarizing our Learnings and Next Steps
- Six Sigma White Belt: Summarizing the learnings - 2:50
- Post Course Quiz

Access

Lifetime

Content

1 hours

Lessons

37

By AIGPE | in Online Courses

**Description**

- Access 37 lectures & 1 hour of content 24/7
- Learn what Kano Analysis is
- Discover different types of customer requirements
- Build the Kano Analysis Grid
- Create & administer the Kano Questionnaire
- Use the Kano Evaluation Table
- Explore the advantages & disadvantages of using the Kano Analysis

**Instructor**

**Important Details**

- Length of time users can access this course: lifetime
- Access options: web streaming and mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Experience level required: beginner

**Requirements**

- Internet required

- Introduction
- Introduction - 1:53
- What is Kano Analysis - An Introduction - 2:02
- Case Study - Introduction - 1:05
- Case Study (continued) - Introduction of the IMF Bank - 1:56
- Case Study (continued) - Ethan's Introduction - 3:08

- Types of Customer Requirements (as defined by Kano)
- Dissatisfiers or Basic Needs - 1:15
- Satisfiers or Performance Needs - 0:42
- Delighters or Excitement Needs - 1:01
- Case Study Exercise - 1:43
- Case Study - IMF Bank Ltd. (Quiz 1)
- Section 3 Conclusion - 0:32

- The Kano Analysis Grid
- The Kano Analysis Grid - Basic Requirements - 2:34
- The Kano Analysis Grid - Performance Requirements - 0:56
- The Kano Analysis Grid - Delighter Requirements - 0:52
- The Kano Analysis Grid - Additional Requirement - 0:52
- The Kano Analysis Grid - Summary - 0:56
- Case Study - IMF Bank Ltd. (Quiz 2)

- The Kano Questionnaire
- Why use the Kano Questionnaire? - 1:13
- Functional and Dysfunctional Forms of the Kano Questionnaire - 1:38
- Case Study - IMF Bank Ltd. (Quiz 3)
- Choices for each Kano Question - 1:12

- Kano Evaluation Table and Tabulation of Responses
- Introduction to the Kano Evaluation Table - 1:10
- Use of Kano Evaluation Table - An Example - 0:56
- Case Study - IMF Bank Ltd. (Quiz 4)
- The Kano Evaluation Table - What did we learn so far? - 0:56
- The Kano Tabulation Form - 1:28

- The 7 Easy Steps to Construct a Kano Analysis
- Step 01 - 1:04
- Step 02 - 2:00
- Step 03 - 1:41
- Step 04 - 1:52
- Step 05 - 1:55
- Step 06 - 1:40
- Step 07 - 1:15
- Step 07 - Tool Tip - 1:09

- Advantages and Disadvantages of the Kano Analysis
- Advantages and Disadvantages of the Kano Analysis - 2:13

- Concluding the Course
- Concluding the Program - 1:35

- Downloadable Material
- Downloadable Material - 0:14

Access

Lifetime

Content

16 hours

Lessons

476

By AIGPE | in Online Courses

**Description**

- Access 476 lectures & 16 hours of content 24/7
- Master 100+ Lean Six Sigma Green Belt tools & techniques
- Improve Minitab skills to analyze any business situation
- Understand a number of real-life anecdotes from industry experts
- Solve any business problem using Lean Six Sigma Green Belt principles, tools, & techniques
- Learn root-cause analysis techniques & graphical and statistical techniques using Minitab

**Instructor**

**Important Details**

- Length of time users can access this course: lifetime
- Access options: web streaming and mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Experience level required: all levels

**Requirements**

- Internet required

- Intro of the Introduction Phase
- Course Introduction - 9:46
- Does Six Sigma Tools/Techniques give you the Power to Change Business Outcomes? - 18:12

- What is Quality?
- Intro of the Introduction Phase - 1:10
- Section Introduction - 0:47
- My Definition of Quality - 1:33
- Key Example that explain the definition of Quality - 4:10
- Different Definitions of Quality given by the Quality Gurus - 2:40

- BPR and Six Sigma - A Comparison
- Section Introduction - 0:49
- What is BPR? - 3:43
- The BPR Example - 2:44
- BPR vs. Six Sigma - A Comparison - 2:04
- Proficiency Hacks: Consulting 101 - 11:36
- Section Conclusion - 11:36
- Quiz - BPR vs. Six Sigma

- Introduction to Six Sigma
- Section Introduction - 1:25
- What is Six Sigma? - 3:40
- History of Six Sigma - 4:48
- Why Six Sigma? - 3:08
- What is Sigma? - Definition 01 - 2:07
- What is Sigma? - Definition 02 - 2:49
- Six Sigma: What does it mean? - 2:15
- Six Sigma: How is it done? - 1:10
- The Focus of Six Sigma - 2:14
- Section Conclusion - 1:51
- Quiz: Introduction to Six Sigma

- Six Sigma: Role Player
- Section Introduction - 1:18
- How Sigma Belts Originated? - 2:13
- Six Sigma: Role Player - Champion - 0:39
- Six Sigma: Role Player - Master Black Belt - 1:26
- Six Sigma: Role Player - Black Belt - 1:18
- Six Sigma: Role Player - Green Belt - 0:50
- Six Sigma: Role Player - Yellow Belt and White Belt - 0:11
- Proficiency Hack: Six Sigma Green Belt - 2:42
- Section Conclusion - 1:23
- Quiz - Six Sigma Role Player

- Introduction to Lean and Kaizen
- Section Introduction - 1:10
- What is Lean? - 2:56
- More about Lean Techniques - 3:01
- Lean in Service - 1:48
- What is Kaizen? - 1:09
- Section Conclusion - 0:55
- Quiz - Lean and Kaizen

- Cause-Solution Matrix
- Section Introduction - 1:10
- Introduction to the Cause-Solution Matrix - 0:53
- Grid: Known Causes and Simple Solutions - 0:53
- Grid: Known Causes and Simple Solutions (continued...) - 1:51
- Grid: Known Causes and Complex Solutions - 1:05
- Grid: Unknown Causes and Complex Solutions - 0:34
- Grid: Unknown Causes and Simple Solutions - 1:08
- Proficiency Hacks: Cause Solution Grid - 4:26
- Activity: Identify the Project Type using the Cause Solution Grid - 2:02
- Activity Solution: Identify the Project Type using the Cause Solution Grid - 7:44
- Section Conclusion - 1:03

- What is Statistics?
- Section Introduction - 1:17
- What is Statistics? - 4:39
- Introduction to Inferential Statistics - 1:44

- Descriptive Statistics: Measures of Central Tendency
- Section Introduction - 1:19
- What is Descriptive Statistics? - 1:37
- What is Mean? - 3:16
- What is Median? - 1:20
- What is Mode?' - 1:08
- What are Quartiles? - 3:43
- Activity: Measure the Central Tendency of the Data - 0:52
- Activity Solution: Measure the Central Tendency of the Data - 2:13
- Section Conclusion - 1:03

- Descriptive Statistics: Measures of Spread / Variation / Dispersion
- Section Introduction - 0:59
- What is Standard Deviation? - 1:36
- What is Variance? - 0:52
- What is Range? - 1:12
- Proficiency Hacks: Mean and Standard Deviation - 5:22
- Activity: Measure the Spread / Variation / Dispersion of the Data - 0:53
- Activity Solution: Measure the Spread / Variation / Dispersion of the Data - 2:13
- Section Conclusion - 1:22

- Process Problems and Characteristics of a Successful Project
- Section Introduction - 1:26
- What are the different Process Problems? Part 01 - 1:31
- What are the different Process Problems? Part 02 - 1:08
- What are the characteristics of a successful Six Sigma Project? - 4:57
- Section Conclusion - 1:04

- Process Focus: Process Baseline, Process Entitlement and Process Benchmark
- Section Introduction - 0:32
- Process Focus: What is Process Baseline? - 1:03
- Process Focus: What is Process Entitlement? - 1:15
- Process Focus: What is Process Benchmark - 0:51
- Section Conclusion - 2:04

- DMAIC Steps
- The Define Phase Overview - 3:55
- The Measure Phase Overview - 2:03
- The Analyze Phase Overview - 2:48
- The Improve Phase Overview - 1:55
- The Control Phase Overview - 3:52

- Introduction to Case Study
- Introduction to Case Study - 1:05
- IMF Bank Simulation - 1:56
- How can you help Ethan? - 2:44

- Define Your Customer and Capture their Voices
- What will you learn in Step 01? - 2:37
- Define Your Customer - 2:21
- Difference between Needs and Requirements - 1:53
- Methods to capture the Voice of Customer (VOC) - 2:44
- Section Conclusion - 1:00
- Quiz 05 - Voice of Customer (VOC)

- How to create an Affinity Diagram?
- Section Introduction - 1:10
- What is an Affinity Diagram? - 2:21
- Steps to create an Affinity Diagram - 3:40
- Activity: Create an Affinity Diagram - 1:39
- Activity Solution: Create an Affinity Diagram - 1:01
- Section Conclusion - 0:44

- Translating Needs to Requirements
- Translating Needs to Requirementss - 4:37
- Activity: Translate Needs to Requirements - 1:12
- Activity Solution: Translate Needs to Requirements - 10:38
- Section Conclusion - 0:50

- Prioritize Requirements
- Section Introduction - 1:18
- What is Kano Analysis? - 3:40
- How to prioritize requirements using Kano Analysis? - 6:48
- Activity: Prioritize Requirements using Kano Analysis - 1:22
- Activity Solution: Prioritize Requirements using Kano Analysis - 5:00
- Section Conclusion - 0:45

- CTQ Drill Down Tree
- Section Introduction - 2:04
- What is a CTQ Drill Down Tree? - 4:26
- Activity: Convert Prioritized Requirements to Metrics - 1:30
- Activity Solution: Convert Prioritized Requirements to Metrics - 2:14
- Section Conclusion - 1:03

- Create a Project Charter
- What will you learn in Step 02? - 2:09
- Introduction to the Project Charter - 1:44
- Create your Project Business Case - 11:58
- Create your Project Problem Statement - 3:18
- Create your Project Goal Statement - 1:12
- Create your Project Scope Statement - 2:35
- Select your Project Team - 4:27
- Create your Project Milestones - 2:38
- Activity: Create your Project Charter - 2:22
- Activity Solution: Create your Project Charter - 3:56
- Proficiency Hacks: Project Charter - 1:48
- Section Conclusion - 0:56

- Project Acceptability and CAP Tools
- Section Introduction - 1:19
- Project Acceptability and Introduction to CAP Tools - 4:12
- What is ARMI? - 2:23
- What is RACI? - 2:32
- Threat vs. Opportunity Matrix - 2:10
- Stakeholder Analysis - 7:33
- Elevator Speech - 3:09
- Activity: Create an Elevator Speech for IMF Bank - 1:05
- Activity Solution: Create an Elevator Speech for IMF Bank - 1:39
- Communications Plan - 3:15
- Real Life Anecdote: Stakeholder Analysis - 4:23
- Section Conclusion - 1:05

- Complete High-Level As Is Process Map
- What will you learn in Step 03? - 2:10
- Process Mapping Overview - 5:06
- What are the steps to construct a SIPOC Diagram? - 1:49
- Activity: Create your SIPOC - 0:48
- Activity Solution: Create Your SIPOC - 2:31
- Real Life Anecdote: SIPOC - 14:28
- Section Conclusion - 3:30

- Identify what to Measure?
- Measure Phase Introduction - 2:16
- Section Introduction - 0:41
- What is the difference between Effective and Efficiency Measures? - 1:04
- What is Cost of Poor Quality (COPQ)? - 2:54
- What are 8 Wastes? - Part 01 - 4:07
- What are 8 Wastes? - Part 02 - 2:19
- What is DOWNTIME? - 1:25
- Proficiency Hacks: 8 Wastes - 3:09
- Section Conclusion - 0:31

- Functional Process Maps
- Section Introduction - 0:51
- What are Process Maps? - 1:54
- Examples of Commonly Used Process Mapping Symbols - 2:35
- Steps to Create Process Maps - 1:51
- Different types of Process Maps - 2:37
- Activity: Create Your Process Maps - 1:06
- Activity Solution: Create Your Process Maps - 5:17
- Proficiency Hacks: Process Maps - 1:12
- Section Conclusion - 0:54

- Value Stream Map (VSM)
- Section Introduction - 0:44
- What are Value Stream Maps? - 3:59
- VSM Icons - 2:30
- Steps to complete a VSM - 5:24
- Activity: Create Your VSM - 0:47
- Activity Solution: Create Your VSM - 1:12
- Section Conclusion - 0:42

- Takt Time
- Section Introduction - 0:51
- What is Takt Time? - 2:30
- Activity: Calculate Takt Time - 1:02
- Activity Solution: Calculate Takt Time - 1:41
- Section Conclusion - 1:22

- Types of Data - Continuous vs. Discrete
- What will you learn in Step 05? - 3:31
- Types of Data - Continuous vs. Discrete - 2:49
- Examples of Continuous and Discrete Data - 2:29
- Activity: Identify the Data Types - 0:47
- Activity Solution: Identify the Data Types - 2:54
- Proficiency Hacks: Data Types - 2:13
- Section Conclusion - 0:40

- XY Matrix
- Section Introduction - 0:38
- XY Matrix - 1:41
- What are the steps to create an XY Matrix? - 3:59
- Activity: XY Matrix - 1:47
- Activity Solution: XY Matrix - 1:42
- Section Conclusion - 0:45

- Data Collection Plan
- Section Introduction - 1:08
- What is a Data Collection Plan? - 2:41
- Building a Data Collection Plan - 0:52
- Developing and Defining Operational Definitions - 1:14
- What are the Stratification Factors? - 1:45
- Data Collection for Existing vs. New Data - 1:13
- How will the data be collected? - 0:36
- Who will collect the data? - 2:01
- When will the data be collected? - 0:33
- Section Conclusion - 0:46

- Sampling and Sampling Techniques
- Section Introduction - 1:54
- Sampling and Sampling Techniques - 1:09
- Sampling Approaches - Simple Random Sampling - 0:46
- Sampling Approaches - Stratified Random Sampling - 1:11
- Sampling Approaches - Systematic Sampling - 0:26
- Sampling Approaches - Cluster Sampling - 0:35
- Activity: Sampling Approaches - 0:45
- Activity Solution: Sampling Approaches - 3:25
- Sample Size Formula - Continuous Data - 2:07
- Sample Size Formula - Discrete Data - 2:29
- Activity: Sample Size Formula - 0:41
- Activity Solution: Sample Size Formula - 3:08
- Section Conclusion - 0:55

- Measurement System Analysis
- Section Introduction - 2:03
- What is Measurement System Analysis (MSA)? - 2:19
- Measurement System - Components of Variation - 1:03
- Measurement System Errors - 3:38
- Real Life Anecdote: Measurement System Analysis - 7:40
- Section Conclusion - 0:44
- Quiz 06 - Measurement System Analysis (MSA)

- Introduction to Minitab
- Introduction to Minitab and Steps to Download the Trial Version - 4:09

- How do you check the Stability of Data?
- What will you learn in Step 06? - 2:46
- What is Data Stability? - 2:44
- What are the Special Cause Patterns of a Run Chart? - 2:43
- How to Create a Run Chart on Minitab? - 4:32
- Activity: Create Your Run Chart in Minitab - 0:57
- Activity Solution: Create Your Run Chart in Minitab - 1:27
- Proficiency Hacks: Run Chart - 1:38
- Section Conclusion - 0:56

- Normal Distribution
- Section Introduction - 0:55
- Normal Distribution - 7:14
- What is a Central Limit Theorem? - 1:41
- How to check Normality on Minitab? - 4:01
- Activity: Normality Test on Minitab - 0:53
- Activity Solution: Normality Test on Minitab - 1:09
- Section Conclusion - 1:01

- What is Yield?
- Section Introduction - 1:02
- What is Yield? - 0:30
- What is Classic Yield? - 0:44
- What is First Pass Yield? - 1:02
- What is Rolled Throughput Yield (RTY)? - 1:23
- Activity: Calculate the Classic Yield, First Time Yield and RTY - 1:04
- Activity Solution: Calculate the Classic Yield, First Time Yield and RTY - 1:54
- Section Conclusion - 0:41

- Determine Baseline Performance - Discrete Data
- Section Introduction - 1:34
- What is Sigma Shift? - 3:05
- Introduction to DUDO - 4:07
- How do you calculate process sigma for Discrete Data? - 4:16
- Activity: Calculate Process Capability - Discrete Data - 0:48
- Activity Solution: Calculate Process Capability - Discrete Data - 1:34
- Section Conclusion - 1:02

- Determine Baseline Performance - Continuous Data
- Section Introduction - 1:12
- What are Specification Limits - 2:57
- Process Sigma Calculation - Continuous Data - 4:16
- Activity: Calculate Process Capability - Continuous Data - 1:05
- Activity Solution: Calculate Process Capability - Continuous Data - 3:24
- Step 06 and Section Conclusion - 2:37

- How do you identify Performance Gaps?
- Introduction - Analyze Phase - 1:55
- What will you learn in Step 07 - 4:34
- What is Brainstorming? - 3:54
- What is a Fishbone Diagram? - 3:49
- What is a 5 Why Analysis? - 5:32
- Activity: Identify the Performance Gaps (Trivial Many Root Causes) - 1:22
- Activity Solution: Identify the Performance Gaps (Trivial Many Root Causes) - 3:58
- Step 07 and Section Conclusion - 0:37

- How do you create a Pareto Chart?
- What will you learn in Step 08? - 1:11
- What is a Pareto Chart? - 0:57
- How to create a Pareto Chart on Minitab? - 2:15
- Activity: Create your Pareto Chart - 1:12
- Activity Solution: Create your Pareto Chart - 1:15
- Section Conclusion - 0:23

- How do you create a Box Plot?
- What is a Box Plot? - 1:54
- How to create a Box Plot on Minitab? - 1:40
- Activity: Create your Box Plot - 0:50
- Activity Solution: Create your Box Plot - 2:30

- How do you create a Scatter Plot?
- What is a Scatterplot? - 1:42
- How to create a Scatterplot on Minitab? - 2:13
- Activity: Create your Scatter Plot - 0:53
- Activity Solution: Create your Scatter Plot - 1:36

- What is Multi-Voting?
- What is Multi-voting? - 1:27
- Multi-voting Example - 2:29

- What is Control Impact Matrix?
- What is Control Impact Matrix? - 1:15
- Control Impact Matrix Example - 1:22
- Step 08 and Section Conclusion - 0:42

- Introduction to Hypothesis Testing
- What will you learn in Step 09? - 2:23
- Hypothesis Testing - Introduction - 1:35
- Hypothesis Testing - Mechanism and Steps involved - 1:34

- What are the different Hypothesis Tests?
- Section Introduction - 0:20
- Step 01. Identify the Hypothesis Test - 2:40
- Advanced Learning: Identify Different Hypothesis Tests - 3:17
- Activity: Identify the Hypothesis Test - 1:29
- Activity Solution: Identify the Hypothesis Test - 9:01

- How do you write the Null and Alternative Hypothesis?
- Section Introduction - 0:36
- How do you write the Null and Alternative Hypothesis? - 5:04
- Activity: Write the Null and Alternative Hypothesis - 0:33
- Activity Solution: Write the Null and Alternative Hypothesis - 5:16
- Section Conclusion - 0:37

- What is a P-Value? And how do you interpret results of a statistical test?
- Section Introduction - 0:45
- Confidence and Significance Level - 1:46
- What is a P-Value? - 0:33
- The Guru Mantra. - 3:03
- Activity: Infer the Results - 2:27
- Activity Solution: Infer the Results - 10:57
- Section Conclusion - 0:52

- How do you Perform a 1-Sample t test?
- Section Introduction - 0:53
- 1-Sample t test on Minitab - 3:28
- Activity - Perform your 1-Sample t test - 0:57
- Activity Solution - Perform your 1-Sample t test - 2:59
- Real Life Anecdote: 1-Sample t test - 6:20

- How do you perform a 2-Sample t test
- Section Introduction - 2:46
- 2-Sample t test on Minitab - 4:11
- Activity: Perform your 2-Sample t test - 1:13
- Activity Solution: Perform your 2-Sample t test - 3:35

- How do you perform a Paired t test?
- Section Introduction - 1:27
- Paired t test on Minitab - Part 01 - 1:57
- Paired t test on Minitab - Part 02 - 2:27
- Activity: Perform your Paired t test - 1:24
- Activity Solution: Perform your Paired t test - Part 01 - 1:19
- Activity Solution: Perform your Paired t test - Part 02 - 1:53

- How do you perform a One-Way ANOVA?
- Section Introduction - 1:07
- One-Way ANOVA on Minitab - Part 01 - 2:16
- One-Way ANOVA on Minitab - Part 02 - 1:58
- Activity: Perform your One-Way ANOVA - 1:03
- Activity Solution: Perform your One-Way ANOVA - Part 01 - 1:28
- Activity Solution: Perform your One-Way ANOVA - Part 02 - 1:44

- How do you perform a 1-Variance test?
- Section Introduction - 0:42
- 1-Variance test on Minitab - Part 01 - 1:40
- 1-Variance test on Minitab - Part 02 - 2:37
- Activity: Perform your 1-Variance test - 1:18
- Activity Solution: Perform your 1-Variance test - Part 01 - 1:06
- Activity Solution: Perform your 1-Variance test - Part 02 - 2:19

- How do you perform a 2-Variance test?
- Section Introduction - 0:49
- 2-Variance test on Minitab - Part 01 - 1:33
- 2-Variance Test on Minitab - Part 02 - 3:07
- Activity: Perform your 2-Variance test - 1:22
- Activity Solution: Perform your 2-Variance test - Part 01 - 1:11
- Activity Solution; Perform your 2-Variance test - Part 02 - 3:01

- How do you perform Test of Equal Variances?
- Section Introduction - 0:42
- Test of Equal Variances on Minitab - Part 01 - 2:04
- Test of Equal Variances on Minitab - Part 02 - 2:37
- Activity: Perform your Test of Equal Variances - 1:16
- Activity Solution: Perform your Test of Equal Variances - Part 01 - 1:37
- Activity Solution: Perform your Test of Equal Variances - Part 02 - 2:27

- How do you perform a 1-Sample Sign test
- Section Introduction - 0:50
- 1-Sample Sign Test on Minitab - Part 01 - 1:43
- 1-Sample Sign Test on Minitab - Part 02 - 1:59
- Activity: Perform your 1-Sample Sign test - 1:20
- Activity Solution: Perform your 1-Sample Sign test - Part 01 - 1:07
- Activity Solution: Perform your 1-Sample Sign test - Part 02 - 1:54

- How do you perform Mann-Whitney test
- Section Introduction - 0:47
- Mann-Whitney Test on Minitab - Part 01 - 1:27
- Mann-Whitney Test on Minitab - Part 02 - 1:51
- Activity: Perform your Mann-Whitney test - 1:25
- Activity Solution: Perform your Mann-Whitney test - Part 01 - 1:10
- Activity Solution: Perform your Mann-Whitney test - Part 02 - 1:44

- How do you perform Mood's Median test?
- Section Introduction - 0:43
- Mood's Median Test on Minitab - Part 01 - 1:47
- Mood's Median Test on Minitab - Part 02 - 1:40
- Activity: Perform your Mood's Median test - 1:14
- Activity Solution: Perform your Mood's Median test - Part 01 - 1:33
- Activity Solution: Perform your Mood's Median test - Part 02 - 1:35

- What is Correlation Analysis?
- Section Introduction - 0:29
- What is Correlation? - 0:34
- Correlation vs. Causation - 1:03
- What is a Correlation Coefficient? - 1:55
- How to perform Correlation Analysis on Minitab - Part 01? - 1:51
- How to perform Correlation Analysis on Minitab - Part 02? - 2:53
- Activity: Perform your Correlation Analysis - 1:01
- Activity Solution: Perform your Correlation Analysis - Part 01 - 1:05
- Activity Solution: Perform your Correlation Analysis - Part 02 - 1:54
- Section Conclusion - 0:39

- What is a Regression Analysis?
- Section Introduction - 3:09
- Regression Analysis on Minitab - 2:09
- Activity: Perform your Regression Analysis - 0:41
- Activity Solution: Perform your Regression Analysis - 1:37
- Section Conclusion - 0:32

- How do you perform a Chi-Square test?
- Section Introduction - 0:35
- Chi-Square on Minitab - Part 01 - 1:14
- Chi-Square on Minitab - Part 02 - 1:59
- Activity: Perform your Chi-Square test - 1:07
- Activity Solution: Perform your Chi-Square test - Part 01 - 0:56
- Activity Solution: Perform your Chi-Square test - Part 02 - 1:47

- How do you perform 1-Proportion test?
- Section Introduction - 0:43
- 1-Proportion Test on Minitab - Part 01 - 1:27
- 1-Proportion Test on Minitab - Part 02 - 2:05
- Activity: Perform your 1-Proportion Test - 0:41
- Activity Solution: Perform your 1-Proportion Test - Part 01 - 1:03
- Activity Solution: Perform your 1-Proportion Test - Part 02 - 2:04

- How do you perform a 2-Proportion test?
- Section Introduction - 0:28
- 2-Proportion Test on Minitab - Part 01 - 1:34
- 2-Proportion Test on Minitab - Part 02 - 1:46
- Activity: Perform your 2-Proportion test - 0:38
- Activity Solution: Perform your 2-Proportion test - Part 01 - 0:45
- Activity Solution: Perform your 2-Proportion test - Part 02 - 1:36

- Which are the different Hypothesis Testing Errors?
- Type 01 or Alpha Error - 2:02
- Type 02 or Beta Error - 1:24
- Step 09 and Section Conclusion - 2:40

- Identifying Solutions
- Improve Phase Introduction - 1:24
- What will you learn in Step 10? - 5:49
- Benchmarking - 5:47
- Brainwriting - 1:15
- Assumption Busting - 4:38
- What are Modified Brainstorming Techniques? - 2:48
- Section Conclusion - 0:49

- Identifying Solutions - Lean Tools
- Section Introduction - 0:35
- 5S - 1:59
- Heijunka - 0:36
- Generic Pull or Pull System - 1:05
- Autonomation or Jidoka - 1:22
- Just-In-Time (JIT) - 1:51
- Section Conclusion - 0:35

- Solution Selection Matrix
- Section Introduction - 0:49
- More about Solution Selection Matrix - 1:40
- Step 10 & Section Conclusion - 1:10

- What is a Pilot?
- What will you learn in Step 11? - 1:20
- What is a Pilot? - 0:42
- What are the Key Steps to implement a Pilot? - 1:43

- What is Mistake Proofing (Poka-Yoke)?
- What is a Mistake-Proofing (Poka-Yoke)? - 2:22
- Mistake-Proofing Example - 2:27

- What is an FMEA?
- Section Introduction - 0:34
- What is an FMEA? - 1:09
- Steps to create an FMEA - 3:40

- What is Implementation Planning?
- Section Introduction - 0:48
- What is Implementation Planning? - 0:48
- Implementation Planning Steps - 0:46
- Step 11 & Section Conclusion - 0:35

- Validate Impact of Solutions
- What will you learn in Step 12? - 0:45
- Cost Benefit Analysis - 1:02
- Validate Measurement System - 0:46
- Process Capability Re-Analysis - 0:37
- Step 12 & Section Conclusion - 1:50

- Institutionalize the Solutions
- Control Phase Introduction - 1:25
- What will you learn in Step 13? - 7:06
- Section Introduction - 0:31
- Visual Management Boards - 2:34
- Team Huddles - 1:27
- Standard Operating Procedures - 1:29
- Go Gemba - 1:35
- Section Conclusion - 0:35

- What is Statistical Process Control?
- Section Introduction - 0:40
- What are Control Charts? - 1:10
- Control Limits vs. Specification Limits - 0:56
- Control Charts - In Control - 0:30
- What are the Seven indicators of an Out of Control Process? - 1:56
- Section Conclusion - 0:39

- Types of Control Charts: I-MR, XR and XS Chart
- Section Introduction - 0:29
- Types of Control Charts - 4:59
- How to create an IMR Chart? - 2:18
- How to create an X-bar R Chart? - Part 01 - 0:44
- How to create an X-bar R Chart? - Part 02 - 1:16
- How to create an X-bar S Chart? - Part 01 - 0:52
- How to create an X-bar S Chart? - Part 02 - 0:57
- Section Conclusion - 0:45

- Types of Control Charts: np Chart and p Chart
- Section Introduction - 0:40
- How to create an NP Chart? - Part 01 - 0:34
- How to create an NP Chart? - Part 02 - 0:53
- How to create a P Chart? - Part 01 - 0:43
- How to create a P Chart? - Part 02 - 0:50
- Section Conclusion - 0:35

- Types of Control Charts: c Chart and u Chart
- Section Introduction - 0:30
- How to create a C Chart? - Part 01 - 0:38
- How to create a C Chart? - Part 02 - 0:42
- How to create a U Chart? - Part 01 - 0:50
- How to create a U Chart? - Part 02 - 0:47
- Section Conclusion - 0:27

- What is a Control Plan?
- Section Introduction - 0:39
- What is a Control Plan? - 2:03
- Process Owner Sign-off - 1:17
- Section Conclusion - 1:04

- Introduction to Step 14 and 15
- Section Introduction - 0:46
- Introduce Step 14 and Key Actions - 1:46
- Introduce Step 15 and Key Actions - 3:11
- Section Conclusion - 1:03
- Six Sigma Green Belt Journey Recap - 7:51

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- Master 40+ Lean Six Sigma tools & techniques
- Enhance Minitab skills to analyze Six Sigma Yellow Belt project data
- Solve any business problem using Lean Six Sigma Yellow Belt principles, tools, & techniques
- Learn root-cause analysis techniques & graphical techniques using Minitab
- Create a Lean Six Sigma Yellow Belt project storyboard

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- Welcome: Six Sigma Yellow Belt: The Ultimate Six Sigma Certification
- A quick note from the Authors
- Welcome and Introduction to the Course - 6:40
- Is Six Sigma Applicable in Every Situation? - 10:20

- Introduction: Kaizen vs. Lean vs. Six Sigma - What is the difference?
- Introduction: Kaizen vs. Lean vs. Six Sigma - What is the Difference? - 0:32
- Differentiate between Kaizen, Lean and Six Sigma - 5:24
- What is Sigma? - 2:12
- Favorite Questions of Your Interviewer - 2:14
- Conclusion: Kaizen, Lean, Six Sigma and Sigma - 0:51

- Introduction: Six Sigma Methodologies and the Six Sigma DMAIC Roadmap
- Introduction: Six Sigma Methodologies and the Six Sigma DMAIC Roadmap - 1:24
- Different Methodologies of Six Sigma - 3:59
- The 5 Phases & 15 Steps of a Six Sigma DMAIC Roadmap - 3:09
- Your role as a Six Sigma Yellow Belt - 2:17
- Favorite Questions of Your Interviewer & Section Conclusion - 3:01
- Section Conclusion - 0:55

- Define: Capture the Voice of Customer (VOC)
- Introduction - Define Phase - 1:39
- Introduction - Step 01 - 0:31
- Capture the Voice of Customer - 3:34
- Section Conclusion - 0:43
- Quiz: Capture the Voice of Customer

- Define: Translate Voices to Requirements
- Section Introduction - 0:43
- What are Needs and Requirements? - 1:43
- Translate Voices to Requirements - 3:38
- ACTIVITY: Evaluate Your VOC Translation - 1:16
- ACTIVITY SOLUTION: Evaluate Your VOC Translation - 3:55
- Section Conclusion - 0:30

- Define: Create a Project Charter
- Introduction - Step 02 - 0:49
- The 5 Components of Your Project Charter - 2:00
- Create Your Project Problem Statement - 3:19
- ACTIVITY: Evaluate the Project Problem Statement - 1:14
- ACTIVITY SOLUTION: Evaluate the Project Problem Statement - 2:30
- Create Your Project Goal Statement - 3:36
- Create Your Project Scope Statement - 3:32
- Select Your Project Team - 5:19
- Create Your Project Milestones - 1:48
- ACTIVITY: Evaluate Your Project Charter - 0:48
- ACTIVITY SOLUTION: Evaluate Your Project Charter - 2:15
- Favorite Questions of Your Interviewer - 2:21
- Section Conclusion - 0:58

- Define: Create a SIPOC
- Introduction - Step 03 - 1:05
- Create SIPOC - 4:57
- ACTIVITY: Create Your Own SIPOC - 1:23
- ACTIVITY SOLUTION: Create Your Own SIPOC - 1:38
- Favorite Questions of Your Interviewer - 0:48
- Step 03 Wrap Up & Toll Gate Review Meetings - 0:59

- Measure: Create a Process Map
- Introduction - Measure Phase - 1:55
- Introduction - Step 04 - 0:52
- What are Process Maps? - 1:47
- Examples of Commonly Used Flowchart Symbols - 2:41
- Create Process Map - 1:58
- Process Map Example - 2:39
- Quiz - Process Maps
- Section Conclusion - 0:40

- Measure: Identify the 8 Wastes
- Wastes: An Overview - 2:31
- The First 3 Wastes - 1:52
- The Next 3 Wastes - 2:01
- The Final 2 Wastes - 1:06
- What is DOWNTIME? - 1:28
- ACTIVITY: Evaluate Wastes in Your Process - 0:58
- ACTIVITY SOLUTION: Evaluate Wastes in Your Process - 5:52
- Step 04 Wrap Up & What Next? - 0:34

- Measure: Identify the Data Types
- Introduction - Step 05 - 1:12
- The Focus of Six Sigma - 2:13
- How do you Classify Data? - 3:51
- Examples of Data Types - 2:26
- Favorite Questions of Your Interviewer - 1:25
- What Next? - 0:22

- Measure: Create a Data Collection Strategy (Part 01)
- Section Introduction - 1:07
- What is a Data Collection Plan? - 1:47
- Grab Your Data - 4:48
- Section Conclusion - 0:30

- Measure: Create a Data Collection Strategy (Part 02)
- What will you learn in this Section? - 0:45
- What is Sampling and When is it Done? - 2:07
- What are the different Sampling Methods? - 2:07
- ACTIVITY: Evaluate the Sampling Method - 0:39
- ACTIVITY SOLUTION: Evaluate the Sampling Method - 2:16
- Section Conclusion - 0:32

- Measure: Introduction to Minitab
- Introduction to Minitab: A Super Statistical Software - 1:59
- Is Minitab Better than other Statistical Softwares? - 2:41
- How Minitab Works? - 2:51
- Did You Hear about P-Value? - 1:56
- Download Minitab - 2:24
- Section Conclusion - 0:28

- Measure: Identify the Data Characteristics
- Introduction - Step 06 - 1:31
- Why Should You Care about Identifying Data Characteristics? - 1:45
- What is the Most Used Measure of Central Tendency? - 3:36
- Which are Additional Measures of Central Tendency? - 2:09
- What's Beyond Central Tendency? - 2:07
- Calculate Mean, Median, Mode & Standard Deviation using Minitab - 1:54
- ACTIVITY: Evaluate the Characteristics of Your Data - 0:51
- ACTIVITY SOLUTION: Evaluate the Characteristics of Your Data - 1:42
- Section Conclusion - 0:27

- Measure: Check for Data Stability
- Section Introduction - 0:42
- What is Data Stability? - 2:41
- Check Your Data: Is it Stable? - 2:54
- ACTIVITY: Evaluate Your Project Data Stability Using Minitab - 0:43
- ACTIVITY SOLUTION: Evaluate Your Project Data Stability Using Minitab - 1:56
- Section Conclusion - 0:43

- Measure: Identify Defects, Defectives, Opportunities For Error & Unit (DUDO)
- Section Introduction - 0:54
- Define Defects, Defectives, Opportunities for Error & Unit for Your Project - 4:01
- ACTIVITY: Evaluate Defects, Defectives, Opportunities for Error & Unit - 0:38
- ACTIVITY SOLUTION: Evaluate Defects, Defectives, Opportunities for Error & Unit - 2:56
- Section Conclusion - 0:25

- Measure: Identify the Process Capability
- Section Introduction - 0:54
- Identify Capability of Your Process - 4:24
- ACTIVITY: Calculate Capability of Your Process - 0:53
- ACTIVITY SOLUTION: Calculate Capability of Your Process - 3:27
- Wrap Up Step 06 & Measure Phase - 1:28

- Analyze: Identify the Trivial Many Root Causes
- Introduction - Analyze Phase - 2:03
- Introduction - Step 07 - 2:03
- Review Your Process Maps - 2:16
- Brainstorm the Root-Causes - 4:32
- Create a Fishbone Diagram - 4:30
- Effectively Use 5 Why Analysis - 7:02
- ACTIVITY: Identify the Trivial Many Root-Causes for Your Project - 1:17
- ACTIVITY SOLUTION: Identify the Trivial Many Root-Causes for Your Project - 3:51
- Wrap Up Step 07 & What Next? - 0:42

- Analyze: Ascertain Critical Root Causes
- Introduction - Step 08 - 0:44
- Create a Control Impact Matrix - 5:20
- ACTIVITY: Create a Control Impact Matrix for Your Project - 0:55
- ACTIVITY SOLUTION: CREATE A CONTROL IMPACT MATRIX - 2:25
- Wrap Up Step 08 & What Next? - 0:24

- Analyze: Identify Vital Few Root Causes using Basic Charts
- Introduction - Step 09 - 1:08
- Section Introduction - 0:22
- Basic Chart # 1 on Minitab - 3:07
- Basic Chart # 2 on Minitab - 3:27
- Basic Chart # 3 on Minitab - 3:59
- ACTIVITY: Use Basic Charts to Analyze Your Project Data on Minitab - 1:03
- ACTIVITY SOLUTION: Use Basic Charts to Analyze Your Project Data on Minitab - 6:29
- Section Conclusion - 0:22

- Analyze: Identify Vital Few Root Causes using Graphical Techniques
- Section Introduction - 0:27
- Graphical Technique # 1 using Minitab - 1:26
- Using Minitab to Create Graphical Technique # 01 - 1:59
- Graphical Technique # 2 using Minitab - 1:58
- Using Minitab to Create Graphical Technique # 02 - 1:42
- ACTIVITY: Analyze Data Using Graphical Techniques for Your Project - 0:55
- ACTIVITY SOLUTION: Analyze Data Using Graphical Techniques for Your Project - 4:42
- What Next? - 0:29

- Analyze: Identify Vital Few Root Causes using Additional Analysis Techniques
- Section Introduction - 0:36
- Additional Analysis Technique # 1 using Minitab - 3:11
- Using Minitab to Create Additional Analysis Technique # 01 - 2:49
- Additional Analysis Technique # 2 using Minitab - 2:20
- Using Minitab to Create Additional Analysis Technique # 02 - 2:35
- ACTIVITY: Analyze Your Project Data Using Additional Analysis Techniques - 1:00
- ACTIVITY SOLUTION: Analyze Your Project Data Using Additional Analysis Technique - 3:55
- Wrap Step 09 & Conclude Analyze Phase - 1:16

- Improve: Generate, Prioritize & Select Potential Solutions
- Introduction - Improve Phase - 1:56
- Introduction - Step 10 - 2:35
- Solution Generation Technique # 1 - 1:42
- Solution Generation Technique # 2 - 1:29
- Solution Generation Technique # 3 - 2:25
- ACTIVITY: Find Solutions for Your Project - 0:39
- ACTIVITY SOLUTION: Find Solutions for Your Project - 3:08
- Prioritize and Select Solutions - 1:41
- ACTIVITY: Prioritize and Select Solutions for Your Project - 0:54
- ACTIVITY SOLUTION: Prioritize and Select Solutions for Your Project - 2:40
- Wrap Up Step 10 & What Next? - 0:36

- Improve: Pilot Solutions
- Introduction - Step 11 - 0:59
- Implement Pilot - 3:25
- Favorite Questions of Your Interviewer - 1:26
- Section Conclusion - 0:17

- Improve: Perform a Risk Analysis
- Section Introduction - 0:38
- Perform Risk Analysis - 2:52
- Section Conclusion - 0:23

- Improve: Identify New Process Capability
- Introduction - Step 12 - 0:45
- Recall: Process Capability Analysis - 1:14
- ACTIVITY: Identify New Process Capability of Your Project - 0:49
- ACTIVITY SOLUTION: Identify New Process Capability of Your Project - 2:29
- Wrap Up Step 12 & What Next? - 1:06

- Control: Sustain Improvements using Control Charts
- Introduction to Control Phase - 2:03
- Introduction - Step 13 - 3:00
- Introduction to Control Charts - 2:09
- Differentiate Common Causes & Special Causes - 1:51
- Create a Control Chart - 3:06
- ACTIVITY: Create a Control Chart for Your Project - 1:05
- ACTIVITY SOLUTION: Create a Control Chart for Your Project - 1:51
- What Next? - 0:22

- Control: Create a Control Plan
- Create a Control Plan - 2:09
- ACTIVITY: Create a Control Plan for Your Project - 2:03
- ACTIVITY SOLUTION: Create a Control Plan for Your Project - 1:10
- Section Conclusion - 0:42

- Close: Replicate and Share Best Practices & Celebrate & Recognize Success
- Introduction - Step 14 and Step 15 - 0:58
- Introduce Step 14 and Key Actions - 2:32
- Introduce Step 15 and Key Actions - 3:43
- Section Conclusion - 1:13

- Recap Section
- Recap - All 5 Phases and 15 Steps - 9:56
- Your Six Sigma Yellow Belt Project - 3:48
- Yellow Belt Program Conclusion - 1:53

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- Learn what Quality Function Deployment (QFD) is
- Discover how QFD gained prominence
- Learn the 7 easy steps to construct QFD
- Explore an example of constructing QFD

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- Access options: web streaming and mobile streaming
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- Introduction to Quality Function Deployment (QFD)
- QFD Introduction_Part 01 - 1:10
- QFD Introduction_Part 02 - 2:13
- QFD Introduction_Part 03 - 1:24
- Quiz 01 - Introduction Quiz

- History of QFD
- History of QFD_Part 01 - 1:42
- History of QFD_Part 02 - 0:57
- History of QFD_Part 03 - 1:50
- Quiz 02 - History of QFD

- How did QFD Gain Prominence?
- How did QFD Gain Prominence? Part 01 - 0:52
- How did QFD Gain Prominence? Part 02 - 2:29
- Quiz 03 - Quiz on How did QFD Gain Prominence

- 7 Easy Steps to Construct QFD
- The 4 Houses of Quality - 1:36
- 7 Easy Steps to Construct the House of Quality_Part 01 - 1:25
- 7 Easy Steps to Construct the House of Quality_Part 02 - 1:17
- 7 Easy Steps to Construct the House of Quality_Part 03 - 1:03
- 7 Easy Steps to Construct the House of Quality_Part 04 - 1:37
- Quiz 04 - 7 Easy Steps to Construct Quality Function Deployment (QFD)

- Example of Constructing a QFD
- Example of QFD_Part 01 - 1:46
- Example of QFD_Part 02 - 1:08
- Example of QFD_Part 03 - 1:06
- Example of QFD_Part 04 - 1:27
- Example of QFD_Part 05 - 0:56
- Example of QFD_Part 06 - 1:35
- Example of QFD_Part 07 - 1:32
- Example of QFD_Part 08 - 1:34

- Key Points to Facilitate QFD Discussions
- Key Points to Facilitate QFD Discussions_Part 01 - 2:33
- Key Points to Facilitate QFD Discussions_Part 02 - 2:28
- Quiz 05 - Final Quiz

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- Recognize the different types of customers
- Find the different ways in which you can segment your customers
- Enhance your skills by learning some real-life case studies
- Learn the traditional vs. new ways of capturing customer VOC
- Understand when to use a particular VOC technique to get the best practical results

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- Basics of the Voice of Customer
- What is the Voice of Customer? - 1:22
- Quiz 01 - What is the Voice of Customer?
- What is a Customer? - 1:00
- Quiz 02 - What is a Customer?

- Customer Segmentation
- How can we segment Customers? - 1:26
- Quiz 03 - How can we segment Customers?
- Significance of Internal and External Customers - 1:53
- Quiz 04 - Significance of Internal and External Customers
- Customer Segmentation by Demographics - 2:16
- Quiz 05 - Customer Segmentation by Demographics
- The Kellogg's Case Study - 2:37
- Quiz 06 - The Kellogg's Case Study

- Customer Feedback
- Approach to capture Customer Feedback - 1:40
- Quiz 07 - Approach to capture Customer Feedback
- Ways to capture Customer Feedback - 3:01
- Quiz 08 - Ways to capture Customer Feedback
- New Age VOC Collection Methods_Part 01 - 3:34
- Quiz 09 - New Age VOC Collection Methods_Part 01
- New Age VOC Collection Methods_Part 02 - 2:28
- Quiz 10 - New Age VOC Collection Methods_Part 02

- Impact of Social Media on VOC techniques: Real Life Examples
- Real Life Examples of VOC Capture on Social Media_Part 01 - 3:24
- Real Life Examples of VOC Capture on Social Media_Part 02 - 3:46

- Summary
- What did we learn from this training? - 3:00
- Quiz 11 - Final Quiz

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- Become an expert in Hypothesis testing & performing 7 Statistical tests on Minitab
- Discover tons of Minitab exercises w/ raw data provided for each exercise
- Get downloadable ready-to-use Minitab procedures and resources

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- Introduction
- Course Outline and How to make the most from this course? - 7:27
- A Sneak-Peek into the Course - 4:53

- Introduction to Hypothesis Testing
- What is Hypothesis Testing? - 1:20
- What are the Steps involved in Hypothesis Testing? - 1:19

- What are the different Hypothesis Tests?
- Section Introduction - 0:35
- Step 01. Identify the Statistical Test - 3:36
- Activity: Identify the Statistical Test - 1:02
- Activity Solution: Identify the Statistical Test - 5:10
- Section Conclusion - 0:41

- How do you write the Null and Alternative Hypothesis?
- Section Introduction - 0:32
- How do you write the Null and Alternate Hypothesis? - 5:01
- Activity: Write the Null and Alternate Hypothesis - 0:33
- Activity Solution: Write the Null and Alternate Hypothesis - 2:28
- Section Conclusion - 0:38

- What is a p-value? How do you interpret results of a statistical test?
- Section Introduction - 0:41
- Confidence Level and Significance Level - 1:47
- What is P-Value? - 0:31
- The Guru Mantra - 2:45
- Activity: Infer the Results - 2:40
- Activity Solution: Infer the Results - 5:06
- Section Conclusion - 0:44

- How do you perform a 1-Sample t test?
- Section Introduction - 1:04
- 1-Sample t test on Minitab - Part 01 - 1:34
- 1-Sample t test on Minitab - Part 02 - 2:30
- Activity: Perform a 1-Sample t test - 1:08
- Activity Solution: Perform a 1-Sample t test - Part 01 - 0:55
- Activity Solution: Perform a 1-Sample t test - Part 02 - 2:28
- Section Conclusion - 0:27

- How do you perform a 2-Sample t test?
- Section Introduction - 1:41
- 2-Sample t test on Minitab - Part 01 - 1:30
- 2-Sample t test on Minitab - Part 02 - 2:34
- Activity: Perform a 2-Sample t test - 0:49
- Activity Solution: Perform a 2-Sample t test - Part 01 - 0:55
- Activity Solution: Perform a 2-Sample t test - Part 02 - 2:35
- Section Conclusion - 0:28

- How do you perform a Paired t test?
- Section Introduction - 1:23
- Paired t test on Minitab - Part 01 - 1:32
- Paired t test on Minitab - Part 02 - 2:44
- Activity: Perform a Paired t test - 0:52
- Activity Solution: Perform a Paired t test - Part 01 - 1:07
- Activity Solution: Perform a Paired t test - Part 02 - 2:52
- Section Conclusion - 0:27

- How do you perform a One-Way ANOVA?
- Section Introduction - 1:00
- One-Way ANOVA on Minitab - Part 01 - 1:08
- One-Way ANOVA on Minitab - Part 02 - 2:09
- Activity: Perform a One-Way ANOVA - 0:54
- Activity Solution: Perform a One-Way ANOVA - Part 01 - 1:03
- Activity Solution: Perform a One-Way ANOVA - Part 02 - 2:14
- Section Conclusion - 0:28

- How do you perform a 1-Sample Sign test?
- Section Introduction - 0:59
- 1-Sample Sign test on Minitab - Part 01 - 1:27
- 1-Sample Sign test on Minitab - Part 02 - 1:26
- Activity: Perform a 1-Sample Sign test - 0:46
- Activity Solution: Perform a 1-Sample Sign test - Part 01 - 0:53
- Activity Solution: Perform a 1-Sample Sign test - Part 02 - 1:20
- Section Conclusion - 0:27

- How do you perform a Mann-Whitney test?
- Section Introduction - 0:59
- Mann-Whitney test on Minitab - Part 01 - 1:16
- Mann-Whitney test on Minitab - Part 02 - 1:21
- Activity: Perform a Mann-Whitney t test - 0:46
- Activity Solution: Perform a Mann-Whitney test - Part 01 - 1:00
- Activity Solution: Perform a Mann-Whitney test - Part 02 - 1:07
- Section Conclusion - 0:25

- How do you perform a Moods Median test?
- Section Introduction - 0:55
- Moods Median test on Minitab - Part 01 - 1:37
- Moods Median test on Minitab - Part 02 - 1:05
- Activity: Perform a Moods Median t test - 1:01
- Activity Solution: Perform a Moods Median test - Part 01 - 1:06
- Activity Solution: Perform a Moods Median test - Part 02 - 1:10
- Section Conclusion - 0:20

- Course Conclusion
- Side-by-Side Comparison of Parametric and Non-Parametric tests - 1:50
- The Conclusion - 4:33

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Lessons

68

By AIGPE | in Online Courses

**Description**

- Access 68 lectures & 1.5 hours of content 24/7
- Become a Minitab expert in executing a minimum of 7 control charts
- Discover tons of Minitab exercises w/ raw data provided for each exercise
- Get downloadable ready-to-use Minitab procedures and resources

**Instructor**

**Important Details**

- Length of time users can access this course: lifetime
- Access options: web streaming and mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Experience level required: beginner

**Requirements**

- Internet required

- Introduction
- Course Outline and How to make the most from this course? - 6:42
- A Sneak-Peak into the Course - 4:09

- History of Statistical Process Control (SPC) and Introduction to Variation
- Section Introduction - 0:31
- History of Statistical Process Control (SPC) - 2:36
- Why Variation is an enemy to your business process? - 4:11
- Section Conclusion - 0:48

- Introduction to Statistical Process Control (SPC) and Control Charts
- Section Introduction - 1:18
- What is Statistical Process Control (SPC)? - 1:34
- What are Control Charts? - 2:03
- Control Limits vs. Specification Limits - 2:02
- What are the characteristics of an in-control process? - 0:31
- What are the characteristics of an out-of-control process? - 2:47
- Leading Indicator vs. Lagging Indicator - 1:09
- Section Conclusion - 1:19
- Quiz 01 - Section Quiz

- Control Chart Selection
- Section Introduction - 0:59
- Control Chart Selection for Continuous Data - 4:32
- Activity: Control Chart Selection - Continuous Data - 1:03
- Activity Solution: Control Chart Selection - Continuous Data - 2:30
- Control Chart Selection for Discrete Data - 4:18
- Activity: Control Chart Selection - Discrete Data - 1:00
- Activity Solution: Control Chart Selection - Discrete Data - 2:33
- Section Conclusion - 0:40

- How to create an I-MR Chart on Minitab?
- Section Introduction - 0:29
- What is an I-MR Chart? - 1:23
- How to create an I-MR Chart on Minitab? - Part 01 - 0:57
- How to create an I-MR Chart on Minitab? - Part 02 - 3:00
- Activity: Create an I-MR Chart on Minitab - 1:15
- Activity Solution: Create an I-MR Chart on Minitab - 1:05
- Section Conclusion - 0:30

- How to create a X-R Chart on Minitab?
- Section Introduction - 0:29
- What is an X-R Chart? - 1:44
- How to create an X-R Chart on Minitab? - 1:43
- Activity: Create an X-R Chart on Minitab - 1:21
- Activity Solution: Create an X-R Chart on Minitab - 1:12
- Section Conclusion - 0:31

- How to create X-S Chart on Minitab?
- Section Introduction - 0:33
- What is an X-S Chart? - 1:21
- How to create an X-S Chart on Minitab? - 1:46
- Activity: Create an X-S Chart on Minitab - 1:16
- Activity Solution: Create an X-S Chart on Minitab - 1:12
- Section Conclusion - 0:30

- How to create a np Chart on Minitab?
- Section Introduction - 0:39
- What is an np Chart? - 1:04
- How to create an np Chart on Minitab? - 1:35
- Activity: Create an np Chart on Minitab - 1:43
- Activity Solution: Create an np Chart on Minitab - 1:26
- Section Conclusion - 0:31

- How to create a p Chart on Minitab?
- Section Introduction - 0:32
- What is a p Chart? - 1:00
- How to create a p Chart on Minitab? - 1:42
- Activity: Create a p Chart on Minitab - 1:18
- Activity Solution: Create a p Chart on Minitab - 1:00
- Section Conclusion - 0:27

- How to create a c chart on Minitab?
- Section Introduction - 0:38
- What is a c Chart? - 1:01
- How to create a c Chart on Minitab? - 2:05
- Activity: Create a C Chart on Minitab? - 1:00
- Activity Solution: Create a C Chart on Minitab? - 1:07
- Section Conclusion - 0:30

- How to create a u Chart on Minitab?
- Section Introduction - 0:31
- What is a u Chart? - 1:10
- How to create a u Chart on Minitab? - 1:23
- Activity: Create a u Chart on Minitab - 1:03
- Activity Solution: Create a u Chart on Minitab - 1:02
- Section Conclusion - 0:32

- Course Conclusion
- Benefits of Control Charts - 2:53
- The Conclusion - 3:49

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Lessons

66

By AIGPE | in Online Courses

**Description**

- Access 66 lectures & 1.5 hours of content 24/7
- Learn what Quality & Lean are
- Understand what Six Sigma is & what is meant by the term "Sigma"
- Discover the foundations of Lean & Six Sigma
- Explore the roles of individuals in a Lean Six Sigma project
- Learn about the DMAIC roadmap

**Instructor**

**Important Details**

- Length of time users can access this course: lifetime
- Access options: web streaming and mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Experience level required: beginner

**Requirements**

- Internet required

- Why has Six Sigma gained prominence amongst all organizations and individuals?
- Welcome and Agenda - 0:38
- Six Sigma - An Introduction (Why should you choose to learn Six Sigma)? - 1:14
- What makes Six Sigma so special? - 1:06
- Why has Six Sigma been in demand and will continue to be in demand? - 0:51
- Why has Six Sigma been in demand and will continue to be in demand? (Cont'd....) - 1:31
- What were some of the earlier cost reduction strateg(ies) & how they back-fired? - 2:10
- The world needed Six Sigma - 1:43
- Benefits of Six Sigma - Facts and Figures - some mind boggling numbers... - 1:14
- Six Sigma - What's In It For You - Why should you learn Six Sigma? - 4:49
- Summary of key accomplishments of people like YOU who embraced Six Sigma - 1:50

- What is Quality?
- Pre-cursor to learning the definitions of Quality - 1:15
- Different definitions of Quality - 1:55
- Quiz 01 - Different Definitions of Quality

- Six Sigma - An Introduction
- What is Six Sigma? - 2:59
- Quiz 02 - What is Six Sigma?
- Six Sigma vs. Standards - 3:43
- Quiz 03 - Six Sigma vs. Standards

- History of Six Sigma
- History of Six Sigma - 4:24
- Quiz 04 - History of Six Sigma

- What is Sigma?
- What is Sigma? The first of the two definitions... - 1:15
- What is Sigma? The second definition... - 1:16
- Sigma Levels of a business process - A Practical Perspective - 1:32
- Quiz 05 - What is Sigma?

- Six Sigma Foundations
- Section Introduction and Contributions of a prominent Quality Guru: Phil Crosby - 2:23
- Contributions of Dr. W Edwards Deming - 2:44
- Contributions of Dr. Joseph M. Juran - 0:59
- Contributions of Dr. Walter A. Shewhart - 1:17
- Contributions of Bill Smith and Dr. Mikel Harry - 1:21
- Quiz 06 - Six Sigma Foundations

- What is Lean?
- Understanding Lean with a story - A Manufacturing Example... - 3:03
- What is Lean? Learning Lean by the synthesis of manufacturing example... - 1:48
- Lean in Service - 3:01

- Lean Pioneers
- Section Introduction and Contribution of a key Lean Pioneer: Sakichi Toyoda - 1:31
- Contributions of Henry Ford - 1:28
- Contributions of Taiichi Ohno - 1:13
- Contributions of Frederick W. Taylor - 2:12
- Quiz 07 - Lean Pioneers

- Six Sigma: How is it done? and Six Sigma: Role Player
- Six Sigma: How is it done? - 0:37
- Six Sigma: Role Player (History of...) - 2:20
- The role of a Six Sigma Project Champion - 0:39
- The role of a Six Sigma Master Black Belt - 1:26
- The role of a Six Sigma Black Belt - 1:18
- The role of a Six Sigma Green Belt - 0:50
- The role of a Six Sigma Yellow Belt and a Six Sigma White Belt - 0:41
- Quiz 08 - Six Sigma Roles

- The Focus of Six Sigma and Process Problems
- The Focus of Six Sigma - 2:21
- Process Problems: Part 01 - 1:38
- Process Problems: Part 02 - 1:08

- Characteristics of Successful Lean Six Sigma Projects
- Characteristics - 01 and 02 - 1:33
- Characteristics - 03 and 04 - 1:30
- Characteristics - 05 and 06 - 1:17

- The Cause-Solution Matrix
- Introduction to the Cause-Solution Matrix - 1:00
- Grid: Known Causes and Simple Solutions - 0:53
- Grid: Known Causes and Simple Solutions (continued...) - 1:51
- Grid: Known Causes and Complex Solutions - 1:05
- Grid: Unknown Causes and Complex Solutions - 0:34
- Grid: Unknown Causes and Simple Solutions - 1:08
- Quiz 09 - Cause-Solution Grid

- DMAIC Roadmap and Toolkits - An Overview
- Overview of the DMAIC Roadmap and Toolkits - An Introduction - 0:38
- The Six Sigma Define Phase - DMAIC Roadmap and Toolkits Overview - 1:56
- The Six Sigma Measure Phase - DMAIC Roadmap and Toolkits Overview - 2:04
- The Six Sigma Analyze Phase - DMAIC Roadmap and Toolkits Overview - 2:10
- The Six Sigma Improve Phase - DMAIC Roadmap and Toolkits Overview - 1:56
- The Six Sigma Control Phase - DMAIC Roadmap and Toolkits Overview - 1:56
- Overview of the DMAIC Roadmap and Toolkits - The Conclusion - 1:14

- Concluding the Lean Six Sigma Introduction Specialist Program
- The Conclusion - Lean Six Sigma Introduction Specialist Program - 1:26

- Unredeemed licenses can be returned for store credit within 15 days of purchase. Once your license is redeemed, all sales are final.